FAQS
FAQS
1.How should I save the flower wall?
We are made of high-quality silk fabric, designed like real flowers, not susceptible to natural elements, durable and reusable, easy to store and clean, retains color and shape for a long time. The flowers are full and elegant, adding a highlight to your decor
2. What regions do we cover?
The United States does not include shipping areas: Guam GU, Puerto Rico PR, Hawaii HI, Alaska AK, Virgin Islands VI
3.Can we provide customized products?
Sure
4. How long will the flowers last?
If kept properly, our flowers can last for a lifetime! Please be sure to keep them in a ventilated space, away from long-term direct heat or humidity.
5.What is our refund policy?
Please click on the link to view the refund policy
6. What payment methods does the website accept?
You can pay by PayPal/debit/credit card
7.Why was my payment declined?
Please click on the link to view the solution
8. Delivery Time
(Mon-Fri. Business Hour Only)
Delivery: 12-28 days after order is shipped (Depends on normal or express shipping)
Order production period: 5-7 days
Normal shipping: 18-25 days
Express Shipping: 12-18 Business days
