Shipping policy
Shipping
(Mon-Fri. Business Hour Only)
Delivery: 12-28 days after order is shipped (Depends on normal or express shipping)
Order production period: 5-7 days
Normal shipping: 18-25 days
Express Shipping: 12-18 Business days
1. A confirmation email of your order details will be sent to you once received
2. After we send your items, we will send you the tracking number by email
3.If you need help in tracking your package, please contact us or email at service@exoticetfleur.com
Sales Tax Percentage
The amount of tax charged on your order will depend on the origin and the destination of the shipment. The sales tax actually charged will be calculated when your order is placed and will reflect applicable state and local taxes. Factors can sometimes change between the time you begin the checkout process and the time the order is placed, which could affect the calculation of sales tax. The sales tax amount applied to your order during the checkout process is our best estimate and may differ from the amount ultimately charged. If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item, which can include shipping and handling fees.
EXOTICETFLEUR is not required to collect sales and use tax in all states. If tax has not been calculated on your order, that does not mean that you do not have to remit use tax in your state. You need to check with your states Sales Tax Office to see if you are required to remit use tax on the items that you have purchased.
If you have questions about the tax applied to your purchase, please contact EXOTICETFLEUR Customer Service at service@exoticetfleur.com.
Note
1. The delivery time does not include the processing time required (which is usually 3-5 Business days)
2. We can NOT deliver PO Boxes and Military Addresses (APO, FPO).
3. Before you place your order, please confirm the shipping address, as later changes may result in additional charges.
4. A tracking number will be sent to you by email once your item is shipped out.
5. While we strive to meet all delivery deadlines, we cannot be responsible for delays caused by circumstances beyond our control, including but not limited to extreme weather conditions, natural disasters, strikes, civil unrest, acts of terrorism, war, or government actions (including customs delays)
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
